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EDOCC Wrap-up

Add-on Course

ED Operations Certificate Course (EDOCC) 2025-2026 Wrap-up

Sunday, April 12, 2026
1:00 PM - 5:00 PM PT
Location: Orcas and Blakely - 3rd Floor
Add-on Course Admin / Operations Closed Session

    Course Director(s)

  • Joseph R. Twanmoh, MD MBA FAAEM (he/him/his)

    President and Founder
    Queue Management, LLC
    Monkton, Maryland

    Disclosure(s): No financial relationships to disclose

    • Course Faculty(s)

  • Bruce M. Lo, MD, MBA, FAAEM (he/him/his)

    Chief, Department of Emergency Medicine
    Sentara Norfolk General Hospital/Eastern Virginia Medical School
    Virginia Beach, Virginia

    Disclosure(s): No financial relationships to disclose

  • Kraftin E. Schreyer, MD MBA FAAEM

    Associate Professor of Emergency Medicine
    Temple University Health System
    Philadelphia, Pennsylvania

    Disclosure(s): No financial relationships to disclose

  • Benjamin White, MD FAAEM

    Director, Center for Emergency Medicine Innovation
    Massachusetts General Hospital/Harvard Medical School
    Falmouth, Massachusetts

    Disclosure(s): No financial relationships to disclose

Disclosure(s):
Joseph R. Twanmoh, MD MBA FAAEM: No financial relationships to disclose
Bruce M. Lo, MD, MBA, FAAEM: No financial relationships to disclose
Kraftin E. Schreyer, MD MBA FAAEM: No financial relationships to disclose
Benjamin White, MD FAAEM: No financial relationships to disclose
This is a live wrap up session for the participants of the 2025-2026 EDOCC cohort.

Learning Objectives:

  • Communicate more effectively as a leader
  • Understand the barriers to effective communication